Research · Full document

Research: Kahneman Leadership Notes

The extraction from the full text — quotes, line refs, and question formats.

Research Notes: Thinking, Fast and Slow → Wild Dogs Leadership

Extracted from the full text (~/projects/my-cfo/mycfo/docs/books/text/thinking-fast-and-slow.txt, line refs to that file). Backing for the Course Design doc and course/leadership-soul-scorecard.md.

1. The core mapping: System 1/2 = Jer's head/soul thesis, scientifically stated

2. Expert intuition = the science of "crock-pot, not microwave"

3. Why self-assessment fails (= why the Scorecard can't use self-ratings)

  1. Substitution (~3375): hard questions get silently swapped for easy ones; "you may not even notice that you did not answer the question you were asked." "Am I a humble leader?" becomes "Do I feel good about myself right now?"
  2. Self-halo + confirmation retrieval (~2798): "Is Sam friendly?" retrieves only confirming evidence; question wording determines the memory search.
  3. Cognitive ease feels like truth (~2123): "familiarity is not easily distinguished from truth" — repeated self-descriptions ("I'm a good listener") feel true by repetition alone.
  4. Confidence ≠ accuracy (~7291): "declarations of high confidence mainly tell you that an individual has constructed a coherent story in his mind, not necessarily that the story is true." Illusion of validity: knowing the statistic doesn't dent confidence in one's own case (~7282).
  5. Availability asymmetry (~4500): spouses' claimed shares of housework sum >100%; "many members of a collaborative team feel they have done more than their share."
  6. Self-exemption (~5931, ~6013): people taught the helping-experiment results "learned nothing at all" — they quietly exempt themselves from general findings.
  7. The design answer (~6048): "You are more likely to learn something by finding surprises in your own behavior than by hearing surprising facts about people in general. That is why this book contains questions that are addressed personally to the reader."

4. Leadership-specific findings for course modules

5. Question formats that produce the "aha, I just did that" moment

Format Source Mechanic
Mindik probe ~2966 "Will she be a good leader? She is intelligent and strong…" — catch the answer already formed from 2 adjectives; reveal "corrupt and cruel"
Paired-firms CEO calibration ~7057 Guess the % — almost everyone guesses far above the true ~60%
Team-contribution % ~4502 Each member's claimed share; sums >100%
Ease-of-retrieval count ~4534 List N instances of a behavior; the struggle is the data
Confidence intervals ~9120 80% intervals, count surprises (expect 20%, get 67%)
Inside/outside two-step ~8514 Own estimate first, then "how did similar cases fare?" — own answers collide
Fresh-start (sunk cost) ~13015 "Would you start it today if you hadn't already paid?"
Reference-point reset ~13124 "Imagine we did not own it"
Amnesic vacation ~13580 "All memories erased after — would you still go? What would you pay?"
Narrow-question swap ~14100 Global question ("how much pleasure from your car?") then temporal ("when?") — exposes substitution
Two-frame trap ~12863 Same choice, gain vs loss frame, answers reverse; confront with both
Predict-then-base-rate ~5922 "What would YOU do?" then reveal 4/15 helped
Structured-then-intuition ~8005 Facts trait-by-trait first; global judgment only at the end

Design principles (Kahneman's own): (a) items must evoke a fluent, wrong answer (~2227); (b) self-checkable in seconds; (c) personal surprise > general statistics (~6035); (d) show the taker their own two inconsistent answers; (e) fluent formats EXPOSE the bias, effortful/frequency formats TEACH the correction (~2242, ~11469); (f) concrete behavior recall dodges substitution; global self-ratings invite it.